So I was trained on a new project at work today (yay job security). I am kind of torn about the whole situation. Usually we make business to business calls during the day, but this project is business to consumer. We are calling people in the UK. This wouldn't be so bad, since over the years I've spent many hours gaming with Brits and have grown reasonably accustomed to understanding the accent, but the kicker is that I have to manually type in their responses to certain open ended questions. Which when my brain is working overtime to understand the thicker accents it makes it difficult to follow. I am not too sure why this project, unlike all the others, is not sent to transcription so that we don't have to risk messing up what we type. I can type 80wpm, but I become stupid in a situation like this and it feels like I'm doing like 25. I have so far noticed one thing that differs from calling Americans vs Brits is that they seems far more polite even when they don't seem too happy about things. Americans are dicks. And I get far more terrible English speaking/understanding respondents from my normal projects. Go figure right? So to all the UK residents I offer my sincerest apologies for calling you guys at 8pm and potentially interrupting your dinner. Cheers!
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